You can use Pair Pro Mail to automatically forward email to another address. Please follow these steps if you want to set up Forwarding in Pair Pro Mail:
The .eco registry creates domains in an inactive status (serverHold). The domain is activated after the owner creates a profile at profiles.eco and then affirms eligibility . Information about eligibility can be found on the go.eco website.
The registry emails the Registrant (Owner) after the domain is registered. The email has instructions on creating a profile. Owners can go to profiles.eco/user/resend-email to resend the email.
Please contact us if you do not receive anything after submitting the resend-email request.
The transfer process for .uk, .co.uk, .me.uk, and .org.uk domains is different from other types of domains. Instead of starting the transfer at the new registrar, .uk transfers are started at the current registrar.
Transferring a .uk domain does not renew it, so we do not charge for .uk transfers.
To transfer a .uk, .co.uk, .ltd.uk, .me.uk, or .org.uk domain to Pair Domains, ask the current registrar to initiate a transfer request to the Registrar Tag ID: PAIRNETWORKS. Once the request is made, we will contact you via email to claim the transferred domain.
If you are not sure who your current registrar is, you may check in WHOIS.
Before transferring, you must verify that a valid, working email address is stored in the contact information at your current registrar. We will use this address to contact you to complete the transfer.
When the end of the day on the expiration date is reached, a domain will be disabled. The website stops working and email sent to the domain bounces back to the sender.
It is still possible to renew a domain after it expires. Most domains enter a Renewal Period where the domain can be renewed normally. Registrars can choose the length of the Renewal Period for generic top-level domains like .com, .net, and .org. The maximum length they can choose is 45 days. We use a 40 day Renewal Period.
Country code top-level domains like .uk can have different Renewal Periods. The .uk registry provides 90 days.
If a domain is in the Renewal Period, you can log into your account to renew it.
After the Renewal Period, most domains enter the Redemption Grace Period. This is a 30 day period where the domain can still be reactivated, but the registries charge more for reactivation. Instead of our normal renewal prices, the cost to reactivate a domain from the Redemption Grace Period is $75, except for .black, .eco, .green, .poker, and .sh domains. Those top-level domains cost $100 to reactivate from the Redemption Grace Period.
There is no Redemption Grace Period for .uk or .ws domains. They go directly from the Renewal Period to the Pending Delete Period.
Please contact us to reactivate a domain from the Redemption Grace Period.
After the Redemption Grace Period (or the Renewal Period for domains that don’t offer a Redemption Grace Period), a domain enter a 5 day Pending Delete Period. During this period, nothing can be done with the domain. After 5 days, the domain is deleted and can be registered as a new domain.
If you have not already created a mailbox, please visit our guide to Adding Pair Pro Mail to Your Domain.
After you create a mailbox, you can follow these steps to set it up in Outlook:
1. Open the Outlook app
2. If this is your first time using the Outlook app, skip to Step 5.
If you have used the Outlook app before, open the menu from the upper left
3. Tap the envelope with the plus icon
4. Select Add Email Account
5. Enter your email address, and tap Add Account
6. Tap IMAP
7. Enter the following information:
| Email Address | This is the email address for the mailbox |
| Display Name | This name will appear next to your address when you send email |
| Description | This will help you identify your account in the Outlook interface |
| IMAP Hostname | imap.pairpromail.com |
| IMAP Username | This is the email address for the mailbox |
| IMAP Password | This is the password for the mailbox |
| SMTP Hostname | smtp.pairpromail.com |
| SMTP Username | This is the email address for the mailbox |
| SMTP Password | This is the password for the mailbox |
8. Tap Sign In
You can set up Gmail to receive and send email using your Pair Pro Mail boxes.
1. Log in to your Gmail account
2. Click the cog icon
3. In the drop-down, click See all Settings
4. Click the Accounts tab
5. Next to Check email from other accounts, click Add a mail account
6. Enter the email address for your Pair Pro Mail box, and click Next
7. Enter the following information:
| Username | This is the email address for the mailbox |
| Password | This is the mailbox password |
| POP Server | pop.pairpromail.com |
8. Select Port 995
9. Check the box next to Always use a secure connection (SSL) when retrieving mail
10. Click Add Account
11. Select Yes, I want to be able to send mail as [custom email], and click Next
12. Enter the name you want to appear next to your address when you send email
13. Check the box next to Treat as Alias, and click Next Step
14. Enter the following information:
| SMTP Server | smtp.pairpromail.com |
| Username | This is the email address for the mailbox |
| Password | This is the mailbox password |
15. Select Port 465 or 587, and click Add Account
16. You will be asked to confirm your custom email address. To check your mailbox, log in to Webmail at pairpromail.com using your mailbox credentials. You should see a message with the subject Confirmation – Send Mail as [your email address]. The message has a confirmation code. Enter the code in the confirmation box at Gmail, and click Verify
After you create a mailbox, you can follow these steps to set it up in Mac Mail:
1. Open your Mac’s Mail app
2. In the top navigation bar, click Mail
3. Select Add Account from the drop-down
4. Select Other Mail Account, then click Continue
5. Enter the following information:
| Name | This name will appear next to your address when you send email |
| Email Address | This is the email address for the mailbox |
| Password | This is the mailbox password |
6. Click Sign In
7. Enter the following information:
| User Name | This is the email address for the account |
| Account Type | Choose between IMAP or POP * IMAP: Email is stored on the server and synced between devices * POP: Email is stored on the device and not synced between devices For more information, check out: IMAP vs POP: Which Should You Use? |
| Incoming Mail Server | If you chose IMAP, use: imap.pairpromail.com If you chose POP, use: pop.pairpromail.com |
| Outgoing Mail Server | smtp.pairpromail.com |
8. Click Sign In
9. Select the apps you want to use with the account
10. Click Done
After you create a mailbox, you can follow these steps to set it up in iOS:
1. Open Settings on your iPhone or iPad
2. Tap Mail
3. Tap Accounts
4. Tap Add Account
5. Tap Other
6. Tap Add Mail Account
7. Enter the following information:
Name: This name will appear next to your address when you send email
Email: This is the email address for the mailbox
Password: This is the mailbox password
Description: This description is used only on your device to identify this account
8. Tap Next
9. Select IMAP or POP
For more information see our IMAP vs POP: Which Should I Use? article
10. Fill in the following information under Incoming Mail Server
Host Name: If you chose IMAP, enter: imap.pairpromail.com
If you chose POP, enter: pop.pairpromail.com
User Name: This is the email address for the mailbox
Password: This is the mailbox password
11. Fill in the following information under Outgoing Mail Server:
Host Name: smtp.pairpromail.com
User Name: This is the email address for the mailbox
Password: This is the mailbox password
12. Tap Next
13. Select the features to use from this account
14. Tap Save
Please visit our Knowledge Base article Adding Pair Pro Mail to Your Domain for steps to add Pair Pro Mail. After you add it, you can set up an email client to access your mailbox, or you can use our Webmail page.
See how to set up Pair Pro Mail in iOS
See how to set up Pair Pro Mail in Mac Mail
See how to set up Pair Pro Mail in Gmail
See how to set up Pair Pro Mail in Outlook
You will need the following information to manually set up an email client:
Username
This is your email address. Use the full address, like mailbox@example.com.
Password
This is the password you set for the mailbox
IMAP or POP
Choose between IMAP or POP
Incoming Mail Server / Hostname
If you chose IMAP, use: imap.pairpromail.com
If you chose POP, use: pop.pairpromail.com
Outgoing Mail Server / Hostname
smtp.pairpromail.com
Ports
These are the recommended ports for IMAP, POP, and SMTP:
IMAP: 993
POP: 995
SMTP: 465 or 587
Note: Email clients sometimes incorrectly pre-populate email data. We recommend selecting your email client’s manual configuration option and entering your information manually.
Each domain using Pair Pro has a quota of 1 GB per mailbox. So a 1 mailbox plan has a quota of 1 GB, a 3 mailbox plan has a quota of 3 GB, and a 5 mailbox plan has a quota of 5 GB.
If the combined size of the mailboxes exceeds the quota, you be automatically upgraded to add an additional 5 GB of storage. Upgrades continue in 5 GB increments. The cost for a higher quota is $1 per month per 5 GB upgrade.
The upgrade cost will be charged on the last day of the month, and it is based on the quota used on that day.