You can follow these steps to unlock a domain that has been locked:
- Log into the Domain Name Management System
- Click the domain you want to unlock
- Click Unlock Your Domain
- Click Unlock
We will send an email to the Account Contact address. The email includes additional steps to follow. Unlocking will require submitting proof of identity to us.
If a domain is not locked and you just want to allow transfers, you can follow these steps:
- Log into the Domain Name Management System
- Click the domain you want to update
- To allow transfers, uncheck the box labeled Automatically Reject Outbound Transfers, and click Modify