Category: DNS

Changing Name Servers

Please follow these steps to change the name servers on your domain:

  1. Log into the Domain Name Management System.
  2. Click the domain to update.
  3. If you are not using our Custom DNS, skip to Step 5.
    If you are using our Custom DNS, click Edit DNS.
  4. Click Turn Off Custom DNS, and confirm that you want to turn it off.
  5. Replace the current name servers with the new name server host names, and click Change NS.

Please Note: you only need to enter the name server host names. If you enter an IP address, you will see an error message.

When you turn off Custom DNS, our name servers will keep the records active for one week. This will help prevent any downtime caused by propagation of DNS changes.

Email Forwarding

We offer Email Forwarding, which allows email sent to your domain to be delivered to mailboxes that you already have. There is no additional cost to use Email Forwarding, and you can create as many forwarding addresses as you want to. Email will be filtered before it is forwarded.

Please follow these steps to turn on Email Forwarding:

  1. Log into the Domain Name Management System.
  2. Click the domain to update.
  3. Click Domain Address Settings.
  4. If Custom DNS is already on, click Edit DNS.
    If Custom DNS is not on, click Use our DNS, and confirm changing the name servers.
  5. Click Forwarding.
  6. Click Add Email Forwarding.
  7. Select and fill in the forwarding information, and click Add Forward.
  8. Read the page, and click Return to Email Forwarding.
  9. Repeat steps 7 and 8 for any additional email forwards.

Please note, turning on Email Forwarding will cause your name servers to be changed to Pair Domains name servers.

The first time a Destination Email Address is entered, the address will need to be approve the forwarding. After an address is approved, you will not need to approve it again on the same account.